Support
Questions, problems or ideas? Write to us. We read every message.
E-mail uskaramball@vientoapps.com
Frequently asked questions
How do I play with a friend?
On the main menu, tap FRIENDS, then CREATE ROOM. Tap SHARE and send the link to your friend. When they tap it, the game opens straight into your room. If they do not have the game yet, the store opens first and the game takes them to your room after the install. They can also type your 6-digit code under JOIN WITH CODE.
The game says I need to update. What now?
Online matches need everyone on the same version, so when a new one is out the game tells you: A new version is out. Update the app to play.
Update KaramBall in your app store, then play again. You can still play against the computer in the meantime.
How do I delete my data?
Your account is anonymous, so the simplest way is to uninstall the game: that deletes everything it stored on your phone, and the old account is no longer used. Analytics data is deleted after 14 months and crash reports after 90 days. You can also e-mail us to ask for deletion. Read the Privacy Policy for the details.
Is KaramBall on iPhone?
Not yet. It is coming soon to the App Store.